Shipping policy
At ROVARO, we are committed to delivering your order as quickly and efficiently as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment has been received. Orders are not processed, shipped, or delivered on weekends or holidays.
During periods of high order volume, processing times may be slightly extended.
Shipping Times
Estimated delivery times vary based on your location and selected shipping method.
Typical delivery times:
- United States: 3–10 business days
- International: 7–21 business days (where available)
Delivery estimates are not guaranteed and may vary due to carrier delays, weather conditions, customs processing, or other circumstances beyond our control.
Shipping Rates
Shipping costs are calculated at checkout based on your delivery address and selected shipping method.
Promotional free shipping offers may be available on qualifying orders.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing tracking information.
Please allow up to 48 hours for tracking information to update after shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
ROVARO is not responsible for orders shipped to incorrectly entered addresses. If you notice an error, please contact us immediately at james@shoprovaro.com.
Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact us and we will work with the shipping carrier to investigate the issue.
ROVARO is not responsible for delays caused by:
- Shipping carriers
- Customs inspections
- Weather events
- Natural disasters
- Other circumstances beyond our control
Damaged Shipments
If your order arrives damaged, please contact us within 7 days of delivery and include photos of:
- The product
- The packaging
- The shipping label
We will review the claim and provide a replacement or other appropriate resolution.
Contact Us
For any shipping-related questions, please contact:
ROVARO
James@shoprovaro.com